Virtual Office Hours Provide Quick, On-Demand Assistance

Have you ever been working on your animal use protocol and had a quick question about how to proceed with a specific task?

Members of the Animal Care & Use Office (ACUO) Team are now offering virtual, on-demand office hours for the U-M research community to drop in (via Zoom) and ask questions about protocol management and amendments, compliance-related issues, inspection preparation, and more.

Individual team members are available using the U-M’s Remote Office Hours Queue  during the regularly scheduled days/times listed on the ACU Program’s Virtual Office Hours webpage.

About the Remote Office Hours Queue

The Remote Office Hours Queue uses the existing Zoom videoconferencing platform to connect attendees with virtual meeting hosts (members of the ACU Program Team); therefore, no special software is needed.

Attendees will need to log in with their U-M Level-1 login credentials to access the Remote Office Hours Queue and to view an individual team member’s queue/availability.

For detailed instructions on using the Remote Office Hours Queue, including how to set up SMS notifications to receive individual queue alerts, review the Remote Office Hours Queue – Attendee help document from ITS.

To provide more efficient service, additional units from the ACU Program will be launching their own virtual office hours soon. Information about participating units and updated hours of availability will be shared in future communications and on the ACU Program website.

 Links marked with a lock icon can only be accessed using valid Level-1 U-M login credentials.