eRAM will undergo a Vendor Upgrade during the weekend of October 13, 2017.
The upgrade window runs from 12:00 PM on Friday, October 13 through 12:00 PM on Monday, October 16. During this time, eRAM will NOT be available/online. Please plan accordingly for this system outage. The system is expected to come back online after 12:00 PM on Monday, October 16.
A detailed summary of system changes will be made available in early October. Additional information can also be found on the eRAM Release Notes page, and in updated eRAM Step-by-Step Guides that will be released during the system upgrade.
Questions or Concerns
Questions or concerns about managing your protocol in eRAM should be directed to the Animal Care & Use Office at firstname.lastname@example.org or (734) 763-8028.
For technical assistance with eRAM, please contact the ITS Service Center at (734) 764-4357 between 7:00 AM and 6:00 PM Monday through Friday, or email 4Help@umich.edu.