eRAM System Unavailable/Offline

October 13, 2017 12:00 PM to October 16, 2017 12:00 PM

eRAM will undergo a Vendor Upgrade during the weekend of October 13, 2017.

eRAM Fall 2017 Vendor Upgrade icon

The upgrade window runs from 12:00 PM on Friday, October 13 through 12:00 PM on Monday, October 16. During this time, eRAM will NOT be available/online. Please plan accordingly for this system outage. The system is expected to come back online after 12:00 PM on Monday, October 16.

A detailed summary of system changes will be made available in early October. Additional information can also be found on the eRAM Release Notes page, and in updated eRAM Step-by-Step Guides that will be released during the system upgrade.

Questions or Concerns

Questions or concerns about managing your protocol in eRAM should be directed to the Animal Care & Use Office at or (734) 763-8028.

For technical assistance with eRAM, please contact the ITS Service Center at (734) 764-4357 between 7:00 AM and 6:00 PM Monday through Friday, or email