Virtual Office Hours
Links marked with a lock icon can only be accessed using valid U-M login credentials.
Need quick advice on managing your animal use protocol?
The Animal Care & Use Program offers virtual, on-demand office hours for the U-M research community to drop in (via Zoom) and ask questions about protocol management and amendments, compliance-related issues, inspection preparation, and more.
Individual team members are available during the regularly scheduled days/times listed below using U-M’s Remote Office Hours Queue.
To Connect with a Team Member:
- Visit www.officehours.it.umich.edu
- Log in using your U-M login credentials
- Search “QA Team” and select the queue titled “Animal Care & Use Office – QA Team Office Hours”
- Click “Join Queue” to get in line for your appointment. **Note: The system will alert any available team member(s) to log in and start your private, one-on-one Zoom meeting
- Once the meeting host (i.e., QA team member) starts the meeting, the Remote Office Hours Queue webpage will update with the Zoom link for your specific meeting
**Please be patient as this process may take several minutes.
For detailed instructions on using the Remote Office Hours Queue, including how to set up SMS notifications to receive individual queue alerts, review the Remote Office Hours Queue – Attendee help document from ITS.
Teams Currently Offering Virtual Office Hours
| Team/Individual Name | For Assistance With | Hours of Availability | Virtual Queue Link |
|---|---|---|---|
| Quality Assurance (QA) Specialists | Protocol and amendment writing, protocol processing questions, inspection preparation, and guidance on regulatory expectations for animal care and use | Monday – Friday‡ 8:00 AM – 4:00 PM |  < |
‡Excluding university-recognized holidays.
Please note: The Remote Office Hours Queue should NOT be used to report ill or injured animals to staff. Concerns about animal welfare that do NOT require immediate veterinary attention should be submitted via the Animal Concern Hotline.
Virtual Office Hours FAQs
- The Remote Office Hours Queue uses the Zoom videoconferencing platform to connect attendees with meeting hosts (members of the Animal Care & Use Program Team)
- Attendees are not required to have Zoom accounts to meet over Zoom; however, all attendees must be able to log in with U-M login credentials to access the Remote Office Hours Queue and view an individual/team’s queue
If you would like to request a specific meeting day/time outside of the regular “drop in” office hours listed above, please email the individual you would like to meet with to request a separate meeting. Our Personnel Directory can be sorted by name, unit affiliation, or role.
Meeting times will vary depending on the nature and complexity of your question(s). We expect most meetings to be relatively short (e.g., no more than ~20 minutes) to address task or process-specific questions.
No, meetings are never recorded.
By default, meetings are private (e.g., one-on-one appointments) unless you or the host (a member of the Animal Care & Use Program Team) invites another individual into the Zoom meeting room after the meeting has already started.
Meeting settings, such as the ability to screen share, are managed at the discretion of the individual meeting host.
Team/Individual Name
Virtual Queue Link
Additional information about the Remote Office Hours Queue can be found on the ITS website.
Questions?
If you are looking to connect with a specific individual, start with our Personnel Directory, which can be sorted by name, unit affiliation, or role.
For technical assistance, please contact the ITS Service Center at (734) 764-4357 or email [email protected].